FAQ

Frequently Asked Questions



Who are we?


We are wholeseller/distributors of graphic cards and mining equipment specifically for cryptocurrency mining, we have warehouses in USA, CHINA & MIDDLE EAST. 




What is this all about ? 


We sell new  graphic cards, motherboards and Gaming laptops with international warrenty, as well as top notch mining equipment, you name it.



How do I place an order ?


Simply choose the product and checkout as you like. If you are having any problem you can contact us at our facebook page or you can email us at our officail email address. You'll find the appropriate links in the contact section. 




How much is the shipping price?


We offer flat rate of $80 shipping to any part of the world via UPS, DHL, FedEx, A2Z & Deprixa Logistics. You order will be delivered within 15-25 days, depending on the address for delivery.




Do you have any limitations on minimal or maximal order?


No. You can order any amount you want.




What methods of payment do you accept?


At the moment we only accept Bitcoin and 50+ altcoins.




Do you accept PayPal,Credit Cards or Bank Transfer?


Unfortunately we Do not accept those payment methods due to the frequently occurring fraud practices.




Can I pay cash in your office?


Due to security policies and our confidentiality policy we cannot accept this method of payment.




Can I visit your Warehouse or Storage facilities?


Earlier visits were possible by preliminary coordination for some of our wholesale customers.


However after several cases of industrial espionage we decided to prohibit personal visits.




What will happen if I want to cancel my order and get a money-back?


It is possible to cancel an order if it hasn’t been shipped yet, you can also cancel your order within 14 days from the moment of delivery of the order to your address if the device is in working condition and there are no signs of usage. Money-back will be performed within 7 days from the moment of return of goods or cancellation of your order.



What security do you offer for crypto-currency transactions as they are irreversible?

We have partnered with a federally registered ESCROW PROVIDER, CKR ESCROW SERVICES,INC. To bring reliability, security & confidence the ESCROW SYSTEM is completely automated., Unique users & Escrow service generated keys control the amount without a single key the payment can not be accessed. This service provide the seller "GSHEN USA STORE" and buyer "CUSTOMER" complete safety & security.



Do you offer warranty for the products ?


Yes, all devices listed on our e-commerce store have a warranty.




How can I contact you ?


Our contact information is provided on the “Contact Us” page. You can also ask your question via e-mail.



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